SMART kapp board FAQ
1) What can I use to write on them?
You can use any dry-erase marker. DO NOT use any permanent markers, Sharpies, pens, pencils, paint, highlighters, etc. Only use dry-erase markers meant for whiteboards.
2) How to erase/clean the SMART board
Use the circular eraser located at the bottom left of the SMART board. You can also use a regular whiteboard eraser or a microfiber cloth.
A microfiber cloth will be found near each board to do a more thorough cleaning. When using the microfiber cloth, only dampen the cloth with a bit of water.
No chemical cleaners needed. Try not to use paper towel, as they can potentially damage the screen.
3) How often does the board need to be cleaned with a microfiber cloth and water?
When attendees see squiggly lines that don’t match what the host is writing on the board, that is an indicator that the board needs to be cleaned with a microfiber cloth and some water.
4) How to host and start a session
The host needs the “SMART kapp” app from the App Store (iOS) or Google Play Store (Android) on their mobile device. Ensure that Bluetooth is enabled on the host device.
Open the SMART kapp app and scan the QR code in the bottom left corner of the SMART kapp board. You will be connected to the session immediately.
5) How to invite other people to the session
Participants do not require the SMART kapp app or any other software.
To invite participants, on the host device tap the + icon in the bottom left and tap ‘Send Link’, then choose how you want to send the invitation to your recipients; you can send by email or text.
Participants join the session by clicking the provided link on their mobile device, or through email on a desktop/laptop computer.
6) How to take a snapshot
To take a snapshot from the SMART kapp board, tap the Camera icon in the bottom right corner.
To take a snapshot from the SMART kapp app, tap the Camera icon at the bottom of the screen. The snapshot is now shared with all participants and saved to your kapp app.
7) Saving snapshots to USB
Plug a USB memory stick into the bottom right side of the SMART kapp board and the USB icon will show as solid white. Then tap the USB icon.
8) How to view and share snapshots
Snapshots can be viewed by tapping the 
icon in your SMART kapp app. You will see all the previous sessions you have connected to. Tap a session to see all the snapshots taken during that session.
You can tap the 3 dots in the top right corner OR beside an individual snapshot and choose ‘Share as Image’ or ‘Share as PDF’. Sending it through email is the most reliable.
9) Ending the session
To end the session, press Disconnect. The participants will be prompted to download the session’s snapshots.
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**TIP for Session Hosts:**
You can view the snapshots of your past hosted sessions on your mobile device.
1) Open the Kapp app. *Do not connect to the smartboard.
2) Press the pages icon in the lower left:
3) Select the session you want to review (or press Edit if you want to delete any sessions).
