Sending a fax by email

RingCentral e-fax (Email to fax) feature allows Users to send an fax message using their email accounts. When a User sends a fax via email, RingCentral checks the email address of the sender and sends the fax only if the email address is on the approved list. Ensure that new staff’s email are added to the approved fax list before attempting the first time to send a fax by email.

If you attempt the steps below and your fax does not go through, email the HelpDesk.

Sending a fax message using RingCentral Email-to-Fax feature

Step 1:

Open your email account and then compose a new message.

Step 2:

Enter the 10-digit phone number of your recipient in the To: field followed by @rcfax.com (Example: 6505393557@rcfax.com)

NOTE: You can also use the Cc: field to add more recipients.

Step 3:

If you want to include a note and send a Fax Cover Page, type it in the Subject field of the email.

Step 4:

Attach the documents you want to fax in the order you want the recipient to receive them.

NOTE: Ensure that the attached files are supported. The filename of the attached files should not include ampersands (Example: &) or other special characters. For more information, go to Supported File Attachments for Faxes. Ensure that the total size of attached files do not exceed 20MB.

Step 5: *IMPORTANT*

Ensure the email body is empty. Remove your signature, images or footnotes.

Step 6:

Click Send.

QUICK TIPS:

• To send a fax to an international number, enter (+) and the country code, followed by the phone number in the To: field, and followed by @rcfax.com.
• To send to multiple fax numbers, enter each number in the To: field separated by a semi colon (;) followed by a single space.

Article ID: 18, Created: 4/9/2018 at 8:34 PM, Modified: 12/21/2022 at 11:49 AM